The Lakeside Resort staff

Our team is made up of strong and passionate individuals dedicated to making your stay the best it can be, whether you’re traveling domestically or arriving internationally. We love every unique aspect of the Penticton Lakeside Resort & Conference Centre — from the locally-grown food served in our restaurants, to the friendly guest services, to our expansive lakeview suites — and we work hard to keep it that way! We hope you enjoy your time at the Penticton Lakeside Resort & Conference Centre as much as we do.

Elizabeth Cucnik - General Manager

Elizabeth Cucnik

General Manager

elizabeth@rpbhotels.com

250-493-8221


Embracing a deep rooted passion and interest in people and hospitality, Elizabeth has always been drawn to what defines memorable, unique experience and guest service.  Having spent the better part of 20 years working in the hospitality industry, learning as much as she can from her hotelier father and mentor, Elizabeth is focused on pursuing that legacy with continued passion and dedication.

Brannigan Mosses

Brannigan Mosses

Assistant General Manager

brannigan@rpbhotels.com

250-493-9774


Maternity Leave Until July 2022

The ever-evolving hospitality & tourism industry offers new opportunities daily which encourages an innovative mind. Brannigan strives to keep a fresh perspective on how the Resort can continue to develop and maximize guest satisfaction, loyalty, employee development, and revenue. Welcoming familiar and new faces to the Resort, working alongside a creative team, and being situated on the shores of Okanagan Lake, are a few of the things that keep her motivated, engaged, and looking forward to the start of each day.

Jamie Moore - Hotel Operations

Jamie Moore

Interim Assistant General Manager

jamiem@rpbhotels.com

250-487-4663


Jamie epitomizes the classic story of “working up through the ranks” as he started his career at the Resort as a Busser in the Barking Parrot. His comprehension of food and beverage in the hospitality industry is amazing — especially in such an ever-changing field. He is always up to the challenge to provide a great customer experience.

Justine-Lee Front Office Manager

Justine-Lee Woodman

Front Office Manager

justine-lee@rpbhotels.com

250-493-9770


Justine-Lee has been in the hospitality industry for over 10 years.  In true hospitality fashion, she started in the housekeeping department and worked her way up to the Front Desk Manager. It was through her hard work ethic, that gave her a true understanding of how each department runs and the level of commitment that is required to provide guest with a first class experience. The commitment to the guest experience and her love of meeting new people from around the world and hearing their stories is what Justine-Lee loves most about the hospitality and tourism industry.

Pong Kulvattanarom - Reservation Manager

Pong Kulvattanarom

Reservations Manager

groups@rpbhotels.com

250-493-8221


Ensuring that hotel reservations run smoothly is all in a days’ work for Pong. He has worked in the hospitality industry for almost 30 years and in various departments such as information technology and front desk operations. Pong enjoys working and interacting with many different types of people from all over the world and takes on any challenge with a radiant attitude.

Susan Selles

Susan Selles

Group Sales Manager

susan.selles@rpbhotels.com

250-493-9757


27-years experience in the Hospitality industry has enabled Susan to do the best she can when educating guests on the Okanagan Valley. Working closely with tours and groups ensures each visitor has an optimum experience and the ability to travel like a local British Columbian on their Okanagan Valley vacation.

Samantha Tadey

Samantha Tadey

Director of Events

samantha@rpbhotels.com

250-493-9772


Sam has 15-years experience in management and has been a part of the Resort’s family for over 5 years, maturing through the restaurant division into marketing and now sales and events. She enjoys all of the new and familiar people she gets to work with and the various events she gets to help plan & organize. In addition to organizing various events, Sam is your go-to for wedding and special event bookings.

Svitlana Shkyn

Corporate & Association Sales Manager

svitlana@rpbhotels.com

250-493-9774


Svitlana was born and raised in ukraine. She relocated to Maryland, U.S.A. as an exchange student, before moving to Canada in 2016. Upon completion of a Post-Baccalaureate Diploma in Marketing, she joined Four Points by Sheraton in Kelowna, where she held various positions within the organization. Svitlana brings a wealth of hospitality and marketing knowledge and experience, including her passion and leadership in the tourism, leisure, and corporate industries.

Andrea Rose

Graphic Design & Digital Marketing

andrea@rpbhotels.com

250-493-9771


Keith Corbett

Director of Food & Beverage

keith@rpbhotels.com

250-493-8221


Overseeing all things food & beverage at the Resort is by no means an easy task, but with a keen eye for detail, and unwavering determination, Keith gets the job done. His strong emphasis on staff training, customer service, product knowledge, and ever-adapting policies & procedures allow him to create magic out of chaos.

Dan Vichitthavong

Executive Chef of the Hooded Merganser

dan@rpbhotels.com


Better known as Chef “V”, Dan has extensive experience in the culinary world stretching from the busy streets of Toronto all the way to the vibrant foodie culture of Vancouver. His vision is to bring a fresh, new, and vibrant approach to the menu by showcasing the Resort’s very own Valley View Farm, and by working with the bounty of products and suppliers here in the Okanagan. As such is his love for food, so it is for nectarines and country music.

Neeley Brimer

Restaurant Manager

neeley@hoodedmerganser.ca

250-487-4663


Marty O’Hara

Barking Parrot Manager

marty@barkingparrot.com

250-493-9753


Nancy Cansdale

Nancy Cansdale

Executive Housekeeper

nancy@rpbhotels.com

250-493-8221


In a 273 guestrooms/suites Hotel plus restaurants, bars and a conference centre, the Housekeeping Department is a buzzing hive of activity. Always working to daily sensitive deadlines, Nancy leads her Housekeeping staff and pulls off some amazing feats of remarkable balancing for our local and international travelling guests and patrons of the Resort. She may be small in stature, but she’s a mighty powerhouse of an Executive Housekeeper!

Steve Lloyd

Steve Lloyd

Maintenance Manager

steve.lloyd@rpbhotels.com

250-493-8221


Over the last 20+ years, Steve has learned the intimate workings of every square inch of our Resort. His accomplished understanding of all the trades, has helped him oversee the huge year 2000 renovation, the 2004 geo-thermal installation, the construction of the Hooded Merganser and the Marina, and multiple other projects. He now faces the challenge of our new 70-room tower. Steve’s grasp of the inner complexities of the Resort allows everybody to rest easy while he and his staff work at getting the jobs done.

Ann Ross, Controller

Anne Ross

Controller

anneross@rpbhotels.com

250-493-9769


Anne started work at the Resort at the end of 1982, the year the Resort opened! She oversees all the accounting on site including a payroll that doubles in sun season. Anne’s attention for detail and good business practices keeps all the pieces together in an orderly fashion. We won’t talk about her whistling…

David Prystay

Policy Advisor

david@rpbhotels.com

250-493-9777