The lakeside staff
Our team is made up of strong and passionate individuals dedicated to making your stay the best it can be. We love every unique aspect of the Penticton Lakeside Resort- from the locally-grown food served in our restaurants, to the friendly guest services, to our expansive lakeview suites- and we work hard to keep it that way! We hope you enjoy your time at the Penticton Lakeside Resort as much as we do.
Our Master and Commander, David is a visionary. His out-of-the-box thinking, keeps everybody on their toes, staff and community alike. David learned all about the Hospitality Industry at his father’s knee and returned to the family business after a career in law enforcement. An astute businessman, David has mastered the art of balancing the bottom-line with an exceptional customer experience.
With the Resort’s continuous growth and the ever-evolving world of marketing and sales there’s not a day that’s stand still or the same, and that’s exactly how Brannigan likes it. Maximizing revenue, driving familiar and new faces to the Resort and working with a creative team are a few of the things that keep her looking forward to the start of the day.
Yannick, more commonly known as “Yan”, is the go-to contact for all meeting, conference, and tradeshow inquiries. With the Resort’s new East Ballroom and over 32,000 sq.ft. of total event space, she works at finding the best fit for each groups’ needs and desires. She loves showing off our beautiful location and brings an “anything is possible” attitude to her work.
Jamie epitomizes the classic story of “working up through the ranks” as he started his career at the Resort as a Busser in the Barking Parrot. His comprehension of food and beverage in the hospitality industry is amazing – especially in such an ever-changing field. He is always up to the challenge to provide a great customer experience.
27 years experience in the Hospitality industry has enabled Susan to do the best she can in educating guests on the Okanagan Valley. Working closely with tours and groups ensures each visitor has an optimum experience.
Nathalie oversees the daily operations of the front office including our team of Bellmen, Front Desk Associates and Reservations. To ensure we’re keeping with the company’s motto “You’re Never Far From Family”, the team treats each guest as family.
Managing Penticton’s Hot Spot, Brandon is always up-to-date with the latest and craziest of entertainment, sports, and parties at the Barking Parrot! For ten years he has had his finger on the pulse for events in Penticton and hosts a ton of successful charitable events. Having worked his way up through the ranks, Brandon and his team are always on the edge of what’s happening in the South Okanagan.
Chef Chris Remington spent many years travelling the world to expand his knowledge in ethnic foods and culinary practices so he has a well rounded approach when it comes to preparing menus and dishes. From these experiences his passion for exploring the use of local ingredients has grown. Using our Valley View Farm and herb garden has allowed him to take this passion to the next level and produce dishes that are inspired by the Okanagan’s very own backyard.
Basically all products and materials brought in to ensure the Resort runs smoothly is part of Aaron’s job. In addition he is our de facto IT go to. Aaron recently celebrated his 30th year with the Penticton Lakeside Resort.
Anne started work at the Resort at the end of 1982, the year the Resort opened! She oversees all the accounting on site including a payroll that doubles in sun season. Anne’s attention for detail and good business practices keeps all the pieces together in an orderly fashion. We won’t talk about her whistling…
In a 273 guestrooms/suites Hotel plus restaurants, bars and a conference centre, the Housekeeping Department is a buzzing hive of activity. Always working to daily sensitive deadlines, Nancy leads her Housekeeping staff and pulls off some amazing feats of remarkable balancing for our guests and patrons of the Resort. She may be small in stature, but she’s a mighty powerhouse of an Executive Housekeeper!
With over 9 years of hospitality and event planning experience, Erin masterfully curates in-house events throughout the year for both our guests and locals to enjoy. Handling administration & events planning for the resort is no simple undertaking, however, Erin always does so with a smile and joyful attitude!
Sam has 15 years experience in management and has been a part of the Resort’s family for over 5 years, maturing through the restaurant division into marketing and now sales and events. She enjoys all of the new familiar people she gets to work with and the various events she gets to help plan & organize. In addition to organizing various events, Sam is your go-to for wedding and special event bookings.
Steve Lloyd
Maintenance Manager
250-493-8221
Over the last 20+ years, Steve has learned the intimate workings of every square inch of our Resort. His accomplished understanding of all the trades, has helped him oversee the huge 2000 renovation, the 2004 geo-thermal installation, the construction of the Hooded Merganser and the Marina, and multiple other projects. He now faces the challenge of our new 70 room tower. Steve’s grasp of the inner complexities of the Resort allows everybody to rest easy while he and his staff work at getting the jobs done.
Ensuring that hotel reservations run smoothly is all in a days’ work for Pong. With roots in Vietnam, he has unique experience with travel and working with many different types of people from all over the world. Pong takes on any challenge with a radiant attitude.
Francis Dellosa
Graphic Design & Digital Marketing Specialist
250-493-8221 ext. 2664
Francis first and foremost considers himself to be a creative. His passion is storytelling and bridging impactful connections through the design process. Helping to maintain all things digital and running all social media pages for the resort keeps him on his toes, always keeping an eye out for the newest mainstream trends.