Welcome
On behalf of our entire team, we would like to welcome you to the Penticton Lakeside Resort and Conference Centre.
We are honoured that you have chosen to stay with us and we look forward to providing you with a memorable experience.
SERVICES
BUSINESS CENTRE
Located in our main lobby, our business centre is available 24-hours a day, with complimentary access to a computer, printer, and high-speed internet. High volume print, photocopy and fax services are likewise available through the front desk. Additional charges may apply.
COMPLIMENTARY WI-FI & CHROMECAST | DIAL ‘0’
We are pleased to offer you complimentary Wi-Fi and Chromecast services, allowing you to cast directly from your smart devices to your in-room television.
Network: Lakeside Resort
Password: Your last name and room number
FRONT DESK & GUEST SERVICES | DIAL ‘0’
Our guest services team, located at the front desk, is always available to assist you with any inquiries regarding on-site and off-site amenities, facilities, activities, sights and attractions, including restaurant reservations and recommendations during your stay.
HOUSEKEEPING SERVICES | DIAL ‘1756’
Our housekeeping team is dedicated to your comfort and accommodation. If you do not wish to receive housekeeping services at any time during your stay, please use your ‘Do Not Disturb’ sign at the back of your guestroom door.
As an eco-friendly resort, we are proud to participate in several environmentally friendly programs and initiatives, one of which is our Green Choice program, which offers guests the choice to forgo daily housekeeping services in exchange for a $15 voucher to use at either the Hooded Merganser Restaurant, the Bufflehead Café, or the Barking Parrot Bar. To enroll in our Green Choice program, kindly inform one of our guest services agents at least 1 night prior, and they’ll gladly assist you. (Please note, the voucher can only be used on the same day you opt out of service and cannot be used towards room service or service gratuity).
ROOM SERVICE
7am-12pm – DIAL ‘1768’ | 12pm-11pm – DIAL ‘1753’ | 11PM-7AM – DIAL ‘0’
Enjoy our 24-hour room service food and beverage menu. Our team will be happy to assist you with your room service orders at any time.
FACILITIES
FREEBIRD HAIR CO.
Phone: 250.487.4311
Hours: Monday – Friday 9am – 5pm | Saturday 10am – 3pm
Website: Freebird
Freebird Hair Co. is an on-site salon and barbershop located adjacent to the lobby entrance. For information on salon and barber services, hours of operation, or to book your appointment, checkout their website or visit them in person.
ICE RINK | DIAL ‘0’ (CURRENTLY CLOSED FOR THE SEASON)
The 30’×50′ fully lit ice rink, set on our private, licensed beach is available complimentary to our in-house guests & the public.
To inquire about private bookings. Please note, patrons are required to bring their own skates and equipment.
INDOOR POOL + HOT TUB | DIAL ‘0’
Hours: 7am – 10pm for children & families | 10pm – 12am for adults only
Located on the main level of the resort, the pool & hot tub are open 7 days a week. A change room & towels are provided on-site.
PENTICTON BOAT RENTALS (SEASONAL, WEATHER PERMITTING)
Phone: 250.488.8093
Hours: 8am – 8pm
Website: Penticton Boat Rentals
Conveniently located at the resort on the south shore of Okanagan Lake, a wide range of watersport rental options are available.
PURE GYM + JUICERY
Phone: 778.476.5746
Hours: 7am – 7pm
Website: PURE Gym
Located adjacent to the lobby entrance, Pure Gym + Juicery is open 7 days a week. Hotel guests 16+ can enjoy the full gym facility complimentary during the day, with an additional drop-in fee of $5.00 between 4pm – 7pm. Hotel guests between 14 and 15 years old must be accompanied by a responsible adult. Proper gym attire is mandatory. Group fitness classes are also available & can be arranged by calling or visiting their front desk.
PRIVATE BEACH | DIAL ‘0’ (SEASONAL, WEATHER PERMITTING)
Hours: 8am – 10pm
Open 7 days a week with dedicated service from the adjacent Barking Parrot Bar. Our private licensed beach is available to all in-house guests during our summer season. Food & beverage services, beach towels, recliners, & umbrellas are provided on-site.
MARINA (SEASONAL, WEATHER PERMITTING)
Phone: 250.488.8093
Boat slips in our private marina are also available to registered in-house guests through Penticton Boat Rentals, to reserve or inquire about rental rates, call or visit them in person.
THREE WISHES BOUTIQUE
Hours: 9am – 5:30pm
Open Wednesday – Sunday. Located in our hotel lobby, Three Wishes Boutique offers stunning accessories, great gift options, & designer wear.
ON-SITE RESTAURANTS
BARKING PARROT BAR | DIAL ‘1753’
Hours: NOON – 2AM
Website: Barking Parrot Bar
Open 7 days offering seasonal lunch & dinner menus. Visit us online for upcoming events and entertainment. Take in the spectacular views of Okanagan Lake & the valley from any seat in the house, including our extensive patio (seasonal). Must be 19+ years of age. Families & minors are welcome, with service available upon request at the Bufflehead Café from 12pm to 10pm, subject to availability.
HOODED MERGANSER RESTAURANT | DIAL ‘1785’
Hours: 4pm – 10pm Thursday – Sunday | 4pm – 11pm Friday & Saturday
Website: Hooded Merganser
Open 7 days a week, offering farm-fresh seasonal menus, inspired by our resort’s privately-owned, Valley View Farm. Situated atop Okanagan Lake,
The Hooded Merganser offers unparalleled views of the lake & the valley. Reservations are highly recommended.
THE BUFFLEHEAD CAFÉ | DIAL ‘1768’
Hours: 7am – Noon Monday – Friday | 7am – 2pm Saturday & Sunday
Website: Bufflehead Café
Open 7 days a week, the Bufflehead Café features hot breakfast items, an assortment of pastries, & Starbucks coffee.